As Voras Araştırma Geliştirme Limited Şirketi, we attach great importance to the privacy and security of the information you share with us through the www.atolyeman.com website ("Site") that we operate under the Atölyeman brand. This Privacy Policy has been prepared in order to explain what information is collected when you visit the Site or shop through the Site, how it is used and how it is protected. For detailed information on the processing of your personal data, please also see our Personal Data Protection Notice (KVKK).
1. Scope
This policy covers the information obtained during all transactions you carry out through the Site, such as membership, orders, payment, filling in the contact form and the like.
2. Information Collected
We may collect the following information through the Site:
- Identity and contact details such as first name, surname, address, phone and email,
- Order, invoice and delivery details,
- Limited information relating to payment transactions (your card details are not stored directly by us; they are processed securely through the contracted payment institution),
- Technical information relating to your use of the Site (IP address, browser type, cookie data, etc.),
- The messages and requests you share when you contact us.
3. Purposes of Use of the Information
We use the information we collect for the purposes of creating your orders, carrying out payment transactions, ensuring the delivery of the products, providing customer service support, invoicing and fulfilling legal obligations, ensuring the security and functionality of the Site and, where your explicit consent exists, sending you campaigns/announcements.
4. Information Security
Reasonable technical and administrative security measures (SSL encryption, access restriction, secure server infrastructure, etc.) are applied in order to protect your personal information against unauthorised access, loss, misuse or disclosure. Your payment transactions are carried out through our licensed, PCI-DSS compliant payment institutions iyzico and PayTR — your credit card details are not stored on Atölyeman servers.
5. Sharing of Information
Your personal information may be shared, in a limited manner and in connection with the purpose, with contracted courier companies for the delivery of your order, with licensed payment institutions for the execution of the payment, with authorised public institutions and organisations where legally required, and with the IT/hosting/CRM suppliers from which we receive services. Except where legally required, your information is not sold or rented to third parties for marketing purposes.
6. Cookies
Cookies are used on the Site in order to improve the user experience and to analyse Site performance. Detailed information on the use of cookies can be found on our Cookie Policy page.
7. Third-Party Links
The Site may from time to time contain links to third-party websites. Atölyeman is not responsible for the privacy practices of those sites; we recommend that you review the privacy policies of the third-party sites you visit.
8. Data Retention Period
Your personal information is retained for the period required by the purpose of processing and for the statutory retention periods stipulated by the applicable legislation (Turkish Commercial Code, Tax Procedure Law, etc.); at the end of those periods it is deleted, destroyed or anonymised.
9. Your Rights
Your rights concerning your personal data (access, rectification, erasure, objection to processing, etc.) are explained in detail under Law No. 6698 (KVKK) in our Personal Data Protection Notice (KVKK). You can send your requests to info@atolyeman.com any time.
10. Changes to the Policy
This Privacy Policy may be revised from time to time in line with changes in legal regulations or updates in our business processes. The current version is always published on the Site.
11. Contact
For questions and requests about our privacy practices:
Voras Araştırma Geliştirme Limited Şirketi (Atölyeman)
Dudullu OSB Mahallesi, DES-116 Sokak, No:3, 34776 Ümraniye / İstanbul
Email: info@atolyeman.com
Phone: +90 532 177 2177
KEP: vorasarge@hs01.kep.tr