(Prepared in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts. The Buyer's details are filled in automatically by the system during order confirmation.)
ARTICLE 1 – PARTIES
SELLER
- Trade Name: Voras Araştırma Geliştirme Limited Şirketi (Atölyeman)
- Address: Dudullu OSB Mahallesi, DES-116 Sokak, No:3, 34776 Ümraniye / İstanbul
- Trade Registry No: 820827 (İstanbul Trade Registry Office)
- Tax Office / No: Sarıgazi Tax Office / 8830323095
- MERSİS Number: 0883-0323-0950-0012
- Phone: +90 532 177 2177
- Email: info@atolyeman.com
- KEP Address: vorasarge@hs01.kep.tr
- Website: www.atolyeman.com
(Hereinafter referred to as the "SELLER".)
BUYER
- Full Name / Title: [Information entered during the order]
- Address: [Information entered during the order]
- Phone: [Information entered during the order]
- Email: [Information entered during the order]
(Hereinafter referred to as the "BUYER". The SELLER and the BUYER are jointly referred to as the "Parties".)
ARTICLE 2 – SUBJECT
The subject of this Contract, relating to the order placed by the BUYER on the SELLER's www.atolyeman.com website ("Site") is to determine the rights and obligations of the Parties, pursuant to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, in relation to the sale and delivery of the product/products (the "Product") ordered electronically by the BUYER, the nature, sale price, method of payment and delivery details of which are set out below and on the Site.
The BUYER accepts, declares and undertakes that, before placing an order through the Site, it has read and been informed of the Preliminary Information Form containing all the preliminary information regarding the basic qualities of the Product, the sale price, the method of payment, the delivery conditions and the right of withdrawal, and that it has given the necessary confirmation electronically.
ARTICLE 3 – DETAILS OF THE PRODUCT/PRODUCTS SUBJECT TO THE CONTRACT
The kind, type, quantity, brand/model, sale price (VAT included), method of payment and delivery details of the product/products are as stated on the order summary page shown to the BUYER on the Site at the time of the order and in the order confirmation/invoice sent to the BUYER by email, and form an integral part of this Agreement.
ARTICLE 4 – GENERAL PROVISIONS
4.1. The BUYER accepts that it has read and been informed of the preliminary information on the Site regarding the basic qualities of the Product, the sale price and the method of payment, as well as the delivery, and that it has given the necessary confirmation electronically.
4.2. The Product forming the subject of the contract shall be delivered to the address notified by the BUYER within the period stated on the Product page/in the Preliminary Information Form, provided that the statutory period of 30 (thirty) days is not exceeded.
4.3. The SELLER accepts and undertakes to deliver the Product forming the subject of the contract complete, in conformity with the qualities specified in the order, together with the user manuals, if any, the warranty certificates and the other information and documents that it is legally required to issue, and to fulfil its obligations arising from this Agreement in accordance with the provisions of this Agreement.
4.4. For the delivery of the Product, it is a condition that this Agreement has been approved electronically and that the price of the Product has been paid by the payment method preferred by the BUYER. If, for any reason, the price of the Product is not paid or is cancelled in the bank records, the SELLER shall be deemed released from its obligation to deliver the Product.
4.5. If, after the delivery of the Product, the price of the Product is not paid to the SELLER by the relevant bank or financial institution as a result of the unlawful use of the BUYER's credit card by unauthorised persons, the BUYER is obliged to return the Product to the SELLER within 3 (three) days, provided that it has been delivered to the BUYER; in this case the transport costs shall be borne by the BUYER.
4.6. In cases of unforeseeable impossibility relating to the supply of the Product forming the subject of the order, the SELLER shall notify the BUYER that it cannot supply the Product and may, at the BUYER's choice, send an equivalent product or refund the amount paid.
4.7. Unless otherwise stated, all delivery costs required for the delivery of the Product forming the subject of the contract shall be borne by the BUYER; in cases where the SELLER has announced that it covers the shipping cost, the relevant cost shall be borne by the SELLER.
ARTICLE 5 – RIGHT OF WITHDRAWAL
5.1. Counting from the delivery of the Product to the BUYER or to the person/organisation at the address designated by the BUYER, within 14 (fourteen) days the BUYER has the right to withdraw from the contract without giving any reason and without paying any penalty.
5.2. In order to exercise the right of withdrawal, it is sufficient to give written notice to the SELLER within this period by registered mail with return receipt, fax or email, or to create a "Return Request" through the Site.
5.3. The BUYER shall not be liable for changes and deteriorations occurring within the withdrawal period as a result of the Product being used in accordance with its operation, its technical specifications and its instructions for use. However, the Product must be returned complete and undamaged, together with its box, its packaging and its standard accessories, if any.
5.4. In the event that the right of withdrawal is exercised, the SELLER shall, at the latest within 14 (fourteen) days of the withdrawal notice reaching it, refund the price of the Product and, if any, the delivery costs to the BUYER. The refund is made by the method the BUYER used when making the payment.
5.5. In order to check the return of the Product and to establish that the returned goods are not damaged, the SELLER may request that the refund be paid after the Product has actually reached it.
ARTICLE 6 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Pursuant to Article 15 of the Regulation on Distance Contracts, the BUYER cannot exercise the right of withdrawal in the following cases:
a) Prepared in line with the BUYER's requests or personal needs, Products custom-made to order or for the individual, or on which alterations/personalisation have been carried out (e.g. cutting to size, custom engraving, bespoke manufacture, etc.),
b) Products which, by their nature, lose their resaleability once returned,
c) Products whose protective elements such as packaging, tape, seal or box have been opened and which are not suitable for return in terms of health/hygiene,
d) Products which, after delivery, become mixed with other products and which, by their nature, cannot be separated,
e) Goods/services whose price varies with fluctuations in the financial markets and which are not under the SELLER's control.
Products falling within this scope are separately indicated on the relevant product page.
ARTICLE 7 – DEFAULT AND ITS LEGAL CONSEQUENCES
In the event that the BUYER defaults on payments made by credit card, the cardholder accepts that it shall pay interest and be liable to the bank within the framework of the provisions of the credit card agreement between it and the relevant bank/credit card institution. In such a case the relevant bank may take legal action; the BUYER accepts that it shall bear the resulting costs and attorney fees.
ARTICLE 8 – PAYMENT AND DELIVERY
The BUYER pays the price of the Product by one of the payment methods stated on the Site (credit card, debit card, bank transfer/EFT, etc.). Following approval of the payment by the relevant bank or payment institution, the order is processed. Delivery is made to the address notified by the BUYER at the time of the order, within the periods stated on the Shipping & Delivery page.
For international orders, delivery is made via TNT, DHL or FedEx and the Products are dispatched within 2 business days and are delivered on average within 2 weeks depending on the destination country. For international shipments, any import taxes, customs duties and charges that may arise beyond the product and shipping cost (DDU basis) are payable by the BUYER and are collected in the destination country.
ARTICLE 9 – SETTLEMENT OF DISPUTES
In disputes arising from this Agreement, the Provincial/District Consumer Arbitration Committees at the BUYER's place of residence shall have jurisdiction within the monetary limits determined each year by the Ministry of Trade, and the Consumer Courts shall have jurisdiction in disputes exceeding those limits.
ARTICLE 10 – ENTRY INTO FORCE
When the BUYER makes the payment for an order placed through the Site, the BUYER shall be deemed to have accepted all the terms of this Agreement. The SELLER is obliged to ensure that this Agreement is read and approved by the BUYER through the Site before the order is completed.
Order Date: [Automatic]
BUYER (Electronic approval): [Automatic]
This agreement is of a sample/template nature; we recommend that its compliance with current legislation be confirmed by a legal adviser before it is put into effect.